Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on our site that needs a second look, or want to suggest a platform we should review, this page tells you how to reach us and what happens once you do.
How to Reach the Team
Email is the most direct route to us. Every message is read by a real person — we do not filter enquiries through automated systems as a substitute for a genuine reply. Write to us at [email protected] and you can expect to hear back within two working days. During particularly busy periods that window may stretch slightly, but we always follow up.
To help us get your message to the right person quickly, it is worth stating the nature of your enquiry in the subject line — for example, whether it is a content question, a factual correction, or a partnership approach.
What You Can Write to Us About
There is no wrong reason to get in touch. The most common enquiries we receive fall into a few clear categories:
- Questions about our content — If something on our site is unclear, whether that is how the sweepstakes model works, what a particular bonus condition means, or how prize redemption is handled, ask us and we will do our best to help.
- Factual corrections and updates — Sweepstakes casino terms, eligible states, and platform availability change frequently. If you have spotted something that looks out of date or inaccurate, we take those flags seriously and will investigate promptly.
- Platform suggestions — If there is a social casino or sweepstakes platform you think we should be covering and are not, let us know. We are always researching new options for our readers.
- Reader feedback — General thoughts on how we can make the site more useful are genuinely welcome. Reader input shapes what we cover and how we cover it.
- Partnership and editorial enquiries — If you represent an operator or organisation and want to explore how we might work together, please introduce yourself and describe what you have in mind. We review all approaches, though editorial independence and accuracy remain non-negotiable.
- Responsible play concerns — If you or someone you know is finding it difficult to keep gaming in check, mention it in your message and we will point you toward appropriate support resources.
What Happens After You Email Us
When your message arrives, a member of our team reads it and decides the best way to respond. For content questions, that usually means a direct answer or a pointer to the relevant part of the site. For correction requests, we review the source material before replying so you get a considered response rather than a holding note.
We aim to respond within two working days. If your query involves research — for instance, verifying the current terms of a specific sweepstakes casino — it may take a little longer, but we will acknowledge your message and keep you informed.
A Note on How We Work
Social Casinos is an independent comparison site covering the sweepstakes and social casino space in the US. Our reviews and rankings are based on editorial research — we assess platforms on factors including game variety, welcome offers and their conditions, coin redemption processes, and eligibility by state. Commercial relationships with operators may generate commission, but they do not determine how platforms are ranked or assessed.
We also recognise that this is a fast-moving area legally. Sweepstakes casino availability varies state by state, laws and enforcement positions shift, and individual operators update their terms regularly. If something we have published no longer reflects the current reality, we want to know — accurate information is the point of the site.
We look forward to hearing from you.